This policy is a starting template. Please review it, and seek professional advice if needed, so it accurately reflects how your business handles personal information.
What we collect
When you request a quote or contact us, we collect the details you provide, such as your name, phone number, email address, suburb or postcode, property details and job description. Our website also records the date and time of your enquiry.
Why we collect it
We use your information to respond to your enquiry, prepare a quote, arrange and carry out services, and keep records of our work. We do not sell your personal information.
How we store it
Quote requests are stored securely in our website administration area, which is accessible only to authorised staff, and are sent to our business email. We keep information only as long as needed for these purposes and our record-keeping obligations.
Analytics and cookies
If enabled, our website may use analytics tools such as Google Analytics to understand how visitors use the site. These tools may use cookies. You can control cookies in your browser settings.
Access and correction
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by contacting us using the details on our Contact page.